Privacy Policy
1. Introduction Welcome to Mobile Auto Glass. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect We may collect the following types of information:
- Personal Information: Name, phone number, email address, and vehicle details when scheduling an appointment.
- Payment Information: If applicable, payment details may be processed securely through third-party providers.
- Automatically Collected Information: IP address, browser type, operating system, and other technical details through cookies and tracking technologies.
3. How We Use Your Information We use the collected information to:
- Schedule and confirm your auto glass service appointments.
- Contact you via phone call or SMS to confirm appointments, provide service updates, or follow up on customer satisfaction.
- Improve our website, services, and customer experience.
- Process payments and transactions securely.
- Comply with legal obligations.
4. SMS and Call Consent By providing your phone number when scheduling an appointment, you consent to receive SMS and phone calls from Mobile Auto Glass regarding your appointment confirmation, updates, and customer service inquiries. Standard messaging rates may apply. You may opt-out of receiving SMS notifications by replying “STOP” to any message received.
5. Information Sharing and Disclosure We do not sell, trade, or rent your personal information. However, we may share your information with:
- Service Providers: Third parties who assist in scheduling, payment processing, and service fulfillment.
- Legal Compliance: If required by law, legal proceedings, or to protect the rights of our business and customers.
6. Data Security We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we encourage you to take precautions when sharing your personal details.
7. No Mobile Information Sharing for Marketing We do not share, sell, or disclose mobile numbers or any personal information to third parties or affiliates for marketing or promotional purposes.
8. Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience, track website usage, and analyze service performance. You can modify your browser settings to disable cookies, but this may impact site functionality.
9. Your Rights and Choices You have the right to:
- Request access to your personal data.
- Correct inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal retention obligations.
- Opt-out of marketing communications.
10. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.
11. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
12. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Mobile Auto Glass [Insert Business Address] Email: mobileserviceautoglass1@gmail.com
Phone: 818-679-2317